Quality is often only viewed by customers as PPM (parts per million) and quality complaints as the easiest most tangible metric to judge quality. At Apex we strive to eliminate quality issues from the start. We do this through a variety of standards, testing, and measuring to achieve our customers a quality part. Our continued commitment to meeting the rigorous standards set forth by our certification in IATF -16949 (an international standard for the automotive industry), helps us to produce the quality part our customers expect with every order. Whether it’s an automotive, office, consumer product or recreational customer, our quality standards are the same.
Although all our Apex team members are trained to operate and utilize CMM (Coordinating Measuring Machine) to meet our Apex’s high standards, our Quality team of 6 members, (with over 90 years of combined quality experience) performs the quality tests, collects the data, and trouble shoots when challenges arise. We use an array of testing highly sophisticated pieces of equipment to meet the demands of our customer’s parts:
- 3 CMM machines (located in spring and stamping production areas for quick access for our machine operators)
- Keyence Blue Light Scanner
- 8 Keyence Instant Measurement machines,
- 2 Starrett Digital Comparators,
- 4 Torsion Load Testers, 2 Compression Load testers and a
- 6-foot pair of Carbon Fiber Calipers
So, what do we do with all this data?! When an operator measures a part on our CMM or Keyence the data automatically goes to the database. Whether it’s a customer critical or an Apex defined critical, all the data goes into our Infinity QS system to provide ongoing and instant feedback. Do you want to know the Cpk (process capability) of a specific part ran in 2013? Yes, we can do that. Do you want that part compared to the same part that ran in 2020? Yes, we can do that too. And, we can do it within hours, if not minutes. It’s one thing to collect the data but it’s another to be able to use it, understand it so that it will ultimately benefit our customer.
Apex Spring & Stamping has always been committed to providing the best in quality parts. We continue to make investments in the best quality team, quality testing equipment, and the training or our manufacturing team members to use it to produce the best quality part for our customer. Our Apex quality philosophy has never changed: provide our customers with exceptional service and value through continuous improvement of the quality management system. We won’t let you down.